Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrick Geballa

Patrick Geballa

August 5, 2024

5  out of  5
rating by Patrick Geballa
"Great insurance team , I use them for multiple vehicles and they are quick to respond and remedy any problems in a very timely and professional manner."
We responded:
"Hi Patrick, thank you for your review, we always appreciate hearing from our customers! I am glad that we were able to help you out with your auto insurance needs quickly and accurately. If you have any questions, give us a call! - Barry "
Profile photo of Roy TheBoy

Roy TheBoy

July 16, 2024

5  out of  5
rating by Roy TheBoy
"I’ve used Barry for insurance since I started driving. The office staff has changed over the years but the addition of Gabriella has really boosted my satisfaction of continuing my service through this office. Life has changed with vehicles coming and going and she always gets back to me super quick with the changes and what needs to happen right away. Thanks!"
We responded:
"Roy, Thank you for sharing your positive experience with us! We appreciate your continued trust and loyalty as a long-term customer. Also thrilled to hear that Gabriella has made a positive impact on your satisfaction with our office. She is dedicated to providing exceptional customer service and ensuring a smooth experience for all our clients. We value your feedback as it helps us understand how we can continue to improve and deliver the best possible service. We look forward to serving you for many years to come! Barry"
Profile photo of Sac Nicte Garcia

Sac Nicte Garcia

June 20, 2024

5  out of  5
rating by Sac Nicte Garcia
"I feel completely comfortable recommending him to anyone that needs a loyal and honest insurance agent. Great personal service and excellent rates with policies tailored right to my needs. Gabriella Many thanks !!"
We responded:
"Sac Nicte Garcia Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you had such a positive experience. It’s our goal to provide personalized service and we're glad to know we met your needs. Your recommendation means a lot to us. If you ever need anything else, please don’t hesitate to let us know. Thanks again! - Barry "
Profile photo of D C

D C

June 15, 2024

5  out of  5
rating by D C
"Gabriella is most outstanding in service & care! She goes above and beyond more than any agent I’ve experienced. I appreciate her so much; she has a client for life!"
We responded:
"Thank you so much for taking the time to leave such a wonderful review about Gabriella! We are thrilled to hear that she has provided you with outstanding care and service. It is truly rewarding for us to know that she goes above and beyond to exceed your expectations. We will pass along your kind words to Gabriella, as she will be delighted to hear about your positive experience. We strive to provide exceptional service to all our clients and your feedback reinforces our commitment to delivering the best possible assistance. Thank you for choosing our services and we look forward to serving you as a loyal client for years to come! -Barry"
Profile photo of Teja Kennedy

Teja Kennedy

June 14, 2024

5  out of  5
rating by Teja Kennedy
"Gabbie is very helpful and has absolutely amazing customer service!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that Gabriella provided you with exceptional customer service. We strive to ensure that our team members are always helpful and attentive to our customers' needs. We appreciate your support and look forward to assisting you again in the future. -Barry"
Profile photo of Julia Peebles

Julia Peebles

June 14, 2024

5  out of  5
rating by Julia Peebles
"The Barry Pope team is responsive and always helpful"
We responded:
"Thank you so much for your kind words, Julia! We're glad that you've had a positive experience with our State Farm team. Your feedback is incredibly important to us, and we're here to assist whenever you need us. Thanks again for choosing us and for taking the time to share your thoughts! - Barry"
Profile photo of Jessica Dominguez

Jessica Dominguez

June 14, 2024

5  out of  5
rating by Jessica Dominguez
"The best experience I have had with State Farm insurance in terms of service from the staff is excellent, especially Gabriela's, very friendly and super efficient, she always clarifies doubts as best as possible and helps a lot in everything, without a doubt, we highly recommend them, I give them 5 stars."
We responded:
"Thank you for sharing your wonderful experience with us, Jessica! We're delighted to hear about the excellent service you received from Gabriela and the rest of our team. Your recommendation means a lot to us, and we look forward to continuing to provide you with friendly and efficient service. Thanks for choosing us and for the five-star rating! - Barry"
Profile photo of Rose Omar

Rose Omar

June 13, 2024

5  out of  5
rating by Rose Omar
"Gabriella has been our insurance agent for several years now and is always responsive and attentive to our needs. She answers questions quickly and makes changes to our policies right away when needed. We have car, home, life, and business insurance with State Farm through her."
We responded:
"That’s great to hear, Rose! Thank you so much for taking the time to share your positive experience with Gabriella! It's great how she has consistently provided you with timely and attentive service over the years. We're proud to have Gabriella on our team, making sure that your car, home, life, and business insurance needs are met with the utmost care. Your support of our team, specifically Gabriella means the world. Thank you for being a part of our State Farm family! - Barry"
Profile photo of Mo Johnson

Mo Johnson

June 12, 2024

1  out of  5
rating by Mo Johnson
"I had State Farm insurance through Barry Pope’s office for a little over 5 years. I have had a terrible experience with Gabriella in particular on multiple occasions. She is extremely rude and has terrible customer service skills. I’ve had no issues with Colleen or Barry Pope himself when I am able to speak with them but Gabriella has been rude on several different occasions. I would give her a zero on customer service if I could. She is the reason I have chosen to go with a different insurance company because I never want to deal with her customer service again."
We responded:
"Thank you, Mo, for taking the time to provide your feedback. We're truly sorry to hear about your experience with Gabriella and deeply regret that it did not meet the high standard of customer service we strive to provide at our State Farm office. We appreciate your commendation of me and Colleen, but we take your concerns seriously. We are committed to continuous improvement and will address this issue directly with our team to make sure of better experiences in the future. If you’re open to discussing this further, please contact our office at (301) 856-2220, at your convenience. We value your past patronage and would welcome the opportunity to regain your support. Thank you. - Barry"
Profile photo of Michael Villegas

Michael Villegas

April 4, 2024

5  out of  5
rating by Michael Villegas
"I’ve dealt with several insurance companies throughout the years and Barry Pope and his team are by far the best team I’ve had the pleasure of working with. Not to mention having the cheapest rates thus far. Gabriela is always helpful, resourceful and extremely informative. She’s always there, attentive and very quick when I need anything from quotes, emails sent etc. I love doing business with them, keep up the great work. Thanks for always taking care of us."
We responded:
"Michael, this is a wonderful review! Thank you so much! I will let Gabriela know of your glowing feedback. We always strive to be helpful, resourceful, and informative when it comes to helping our Good Neighbor customers with their insurance needs. We enjoy doing business with you as well, and it is much appreciated. We look forward to helping you again in the future. – Barry "
Profile photo of Fariece Douglas

Fariece Douglas

April 2, 2024

5  out of  5
rating by Fariece Douglas
"We have had State Farm for nearly 20 years now with Barry Pope being our agent. I cannot express enough gratitude for the outstanding service provided by Colleen Pope at State Farm. From the moment I reached out with inquiries about my hospital indemnity policy, Colleen went above and beyond to ensure I received an immediate response. To that end, she demonstrated dedication and knowledge, if she didn't have the answer readily available for me, she researched it and promptly called me back with the details. Her professionalism, integrity, and personable approach made the entire process seamless and stress-free! I wholeheartedly recommend (Colleen Pope/Barry Pope) at State Farm. to anyone in search of a dedicated and knowledgeable insurance agent."
We responded:
"Thank you immensely for sharing your wonderful experience with us, Fariece! We are beyond grateful for your loyalty to State Farm, especially over the last two decades. Colleen takes great pride in providing exceptional service, and your kind words affirm her dedication. It's heartening to hear that she could assist you promptly and efficiently with your inquiries regarding your plan. Her commitment to making sure you receive great assistance, even if it means going the extra mile, truly reflects what we strive for at State Farm. We're delighted that Colleen's competence, integrity, and personable approach made your experience seamless and stress-free. Your recommendation means the world to us, and we're honored to have the opportunity to serve you. Thank you once again for choosing State Farm and for taking the time to share your positive feedback. Please don't hesitate to reach out if you ever need assistance in the future. - Barry"
Profile photo of Rosana Rodas

Rosana Rodas

March 19, 2024

5  out of  5
rating by Rosana Rodas
""Gabriella and everyone in the office are always very nice and professional. Great customer service.""
We responded:
"Thank you for sharing your positive experience with Gabriella and our office! We're happy to hear that you found our team to be nice, professional and providing great customer service. We strive to maintain high standards and create a welcoming environment for our customers. Your feedback is greatly appreciated! "
Profile photo of frankline mbekem

frankline mbekem

March 19, 2024

1  out of  5
rating by frankline mbekem
"The customer service was very rude, she was not helpful at all. I don't know what was wrong with her in my opinion let her find another job. The customer service on the 03/19/2024 around 10:20 am."
We responded:
"We are sorry to hear about your experience. This does not align with our standards of service, and we take your feedback seriously. Please accept our apologies."
Profile photo of Teemunee

Teemunee

March 8, 2024

5  out of  5
rating by Teemunee
"I'm very satisfied with my renters and auto insurance. Colleen was a very great help and I switched over back in October 2023 and added renters in Jan 2024. That bundle saved me a ton of money. Thank you Colleen for all you do and going the extra mile."
We responded:
"Thank you for your kind words and for taking the time to leave a 5-star review. We appreciate your feedback and are happy to hear you had a positive experience with us!"
Profile photo of juan manuel

juan manuel

February 22, 2024

5  out of  5
rating by juan manuel
"Exelente servicio y profesionalismo de la señorita Gabriela me ayudo en todo y tubo la paciencia que uno como cliente queremos. 5 ESTRELLA PARA ELLA"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you had an excellent experience with Miss Gabriela. Providing exceptional service and professionalism is always our top priority, and we're glad she was able to assist you with everything you needed. We appreciate your kind words regarding Gabriela's patience and dedication to ensuring a positive client experience. We will make sure to pass along your feedback to her. It's fantastic to know that she exceeded your expectations and left such a positive impression. Thank you again for choosing our services and for awarding Miss Gabriela with a 5-star rating. We hope to have the opportunity to serve you again in the future!"
Profile photo of Noé Hernández

Noé Hernández

February 21, 2024

5  out of  5
rating by Noé Hernández
"Amazing customer service!!! Gabriella is a hardworking agent that is always making sure that you’re saving money and receiving the best services. It truly is difficult finding such an honest and reliable insurance agent, I am so glad that I found her!!"
We responded:
"Thank you for taking the time to share your amazing experience with us! We're thrilled to hear that you had such a positive encounter with Gabriella. Providing exceptional customer service and ensuring our clients save money while receiving the best services is always our top priority. We're delighted to know that Gabriella's hard work and dedication made a lasting impression on you. We understand how challenging it can be to find an honest and reliable insurance agent, and we're grateful that you found Gabriella. Rest assured, we will share your kind words with her and recognize her for her outstanding efforts. Thank you once again for choosing our services and for your kind words. We truly appreciate your support, and we look forward to continuing to serve you in the future."
Profile photo of Rochelle Arrington

Rochelle Arrington

November 16, 2023

5  out of  5
rating by Rochelle Arrington
"I’ve been with this office since I started driving. They offer great personal customer service that is pretty hard to find with an agent now."
We responded:
"Hi Rochelle! It's fantastic to hear that you've had such a positive experience with our State Farm office! Building a long-standing relationship with your insurance agent can make a big difference. I appreciate you recognizing our commitment to customer service. If there's anything else you'd like to share or discuss about your experience, feel free to let me know! I look forward to continuing to assist you with your insurance needs! - Barry"
Profile photo of Amy Wall

Amy Wall

May 19, 2023

5  out of  5
rating by Amy Wall
"My insurance has been brokered through Barry Pope's office since I first got my license through my family's policy. Now almost 15 years later, I still use State Farm primarily because of the service I get when I call. Someone always answers, and everyone in the office is super helpful. Most recently, I experienced a total loss of one of my vehicles and the whole process has been a nightmare. However, having people on my side like Gabriella made things a lot easier. She helped me cancel coverage and got me some refunded premium money as a bonus! Highly recommend the staff here at this office."
We responded:
"Hi Amy! 15 years later and the Barry Pope State Farm office still gets excited when you call. We’re glad our insurance team was there for you during this difficult time of losing your vehicle. Gabriella is a superstar and it’s good to know she made the process that much easier. We understand cancelling your coverage can be difficult alone, but we will always have your best interest in mind and help you get the money you deserve. We look forward to insuring you for many more years and taking care of you during life’s special occasions as well. Thanks again. – Barry "
Profile photo of Lawrence Bradley

Lawrence Bradley

April 27, 2023

5  out of  5
rating by Lawrence Bradley
"Calling in, Cameron made my experience easy and comfortable"
We responded:
"Thank you Lawrence for the 5-star review highlighting the newest addition to Barry Pope State Farm office. We are glad that she makes insurance conversations comfortable. We can help you with your home, auto, life or business insurance. -Barry"
Profile photo of Andrea Bostick

Andrea Bostick

April 26, 2023

5  out of  5
rating by Andrea Bostick
"I needed tassistance in changing my billing date and Katelyn was very helpful in doing so. She was very polite, patient and professional. Thanks KATELYN for all of your help."
We responded:
"Andrea - Thank you so much for your 5-star review and the kind words about Caitlyn. All of us at the Barry Pope State Farm Agency want to provide everyone with amazing Auto, Home, Life or Business Insurance. I'm glad Caitlyn was able to help you with your insurance needs. -Barry"
Profile photo of Josue Cruz

Josue Cruz

April 24, 2023

5  out of  5
rating by Josue Cruz
"Gabriela thank you for you help me"
We responded:
"Hey there Josue! Thanks so much for working with our State Farm Insurance Agency and the kind words about Gabriella. So glad she was able to help you with all your insurance needs. We want to provide everyone near and local to the area with amazing Auto, Home, Life, or even Business insurance. I hope you get to tell everyone how wonderful it was to work with Gabriella and help us out. Thanks – Barry"
Profile photo of Cristian Urbina

Cristian Urbina

April 11, 2023

5  out of  5
rating by Cristian Urbina
"Gabriela has been so helpful! Great customer service."
We responded:
"Thanks for the 5-Star Google review, Cristian. Gabriella is a superstar here at our State Farm Insurance office. We want to make sure everyone receives top-tier customer service just like you whether that’s for their Auto, Home, Life, or even Business insurance. I’m glad she was able to take care of you and I look forward to our insurance office getting to work with you. Have an amazing day! Thanks again. – Barry "
Profile photo of Kat Kennedy

Kat Kennedy

April 11, 2023

5  out of  5
rating by Kat Kennedy
"Gabriella helped me choose and get started on some life insurance plans and she answered the very many questions I had about each plan. She made it easy to make a decision and now I have my policies in place."
We responded:
"Thank you so much for the kind words about Gabriella and the Barry Pope State Farm Insurance Office, Kat. We are glad to hear she was able to take care of all your insurance needs and get you started with one of our amazing State Farm Life Insurance plans. Our goal is to make the insurance process as easy as possible for all our Good Neighbors like yourself. We appreciate you working with our insurance office and look forward to building a relationship with you. If you have any questions, don’t hesitate to give us a call or stop on in. Thanks for the ⭐⭐⭐⭐⭐ and the glowing recommendation! – Barry "
Profile photo of Timyiah Carter

Timyiah Carter

January 18, 2023

5  out of  5
rating by Timyiah Carter
"Ms. Caitlin was quick, efficient and polite. Pleasure receiving service from her. Not very often do you find representatives with a friendly phone voice."
We responded:
"Thank you so much for your amazing review, Timyiah! We are so glad our State Farm office was able to assist you with your insurance policies and any questions you may have had. Our licensed team members always want to be efficient and polite when handling your coverages. Have a wonderful day!"
Profile photo of Teresa Henderson

Teresa Henderson

November 2, 2022

2  out of  5
rating by Teresa Henderson
"Hard to navigate and find direct email address"
We responded:
"Hi there Teresa! We're sorry to hear there may have been some difficulty finding an email address to message us. You can always contact us through our direct email form on our State Farm site or by finding our phone number through a simple Google search. Our information is listed on all major directories so finding information about our State Farm office's policies and coverage should be always available. If you can give us a call, Teresa, we would love to help you with whatever you need so that we can rectify this and possibly amend this review to 5-Stars. Thanks so much - Barry"